Unable to log into OneClick configured with SSL

Document ID : KB000125682
Last Modified Date : 01/02/2019
Show Technical Document Details
Issue:
Unable to log into OneClick configured with SSL. The following error is seen:

"This site can’t provide a secure connection <OneClick Host> uses an unsupported protocol.

ERR_SSL_VERSION_OR_CIPHER_MISMATCH
Environment:
Spectrum OneClick configured with SSL
Cause:
The "ERR_SSL_VERSION_OR_CIPHER_MISMATCH" error indicates a problem with the CA signed certificate or the certificate chain.
Resolution:
Please reference the following document for information on resolving this issue:

https://kinsta.com/knowledgebase/err_ssl_version_or_cipher_mismatch/