Unable to load user listing from OpenLDAP directory

Document ID : KB000073071
Last Modified Date : 12/03/2018
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We are unable to get a user listing from OpenLDAP directory services in ASAP .
We already used the right attributes in the  Attributes field for the user information. 

The ldap search which list the available users  is looking for objects of the type objectclass person 
When you create a user in OpenLDAP it needs to have the objectclass person otherwise nothing is listed

A example user would look like 
dn: uid=user1 ,ou=People,dc=testdomain,dc=com 
objectClass: top 
objectClass: posixAccount 
objectClass: shadowAccount 
objectClass: person 
cn: user1 
sn: user1 
uid: user1 
uidNumber: 9999 
gidNumber: 100 
homeDirectory: /home/user1

for groups the group must have a objectclass of  groupofnames

dn: cn=itpeople,ou=groups,dc=testdomain,dc=com 
objectclass: groupofnames 
cn: itpeople 
description: IT security group 
member: cn=user1,ou=people,dc=testdomain,dc=com