Unable to load RSA configuration files

Document ID : KB000099975
Last Modified Date : 08/06/2018
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Introduction:
We have had several issues with loading RSA configuration into PAM Appliance.
I got to the RSA configuration panel. Upload the file and receive a successful message.
Returning to the RSA config status panel it shows no successful config loaded. I have logged out and back in to ensure the status is updated but no change is seen.
Instructions:
Please refrain using the Web Browser UI for this task.
Instead use the CA PAM Client for uploading the RSA sdconf and sdopts rec files.