Unable to load Job Flow Design and Job Flow Monitor when using IE with Java 1.8

Document ID : KB000006566
Last Modified Date : 14/02/2018
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Issue:

The Job Flow Design and Job Flow Monitor in CA WCC 11.1 do not work when using IE and Java 1.8

Environment:
CA WCC R11.1 SP1 & SP2
Cause:

Java security cannot bypass Job Flow Design and Job Flow Monitor to load its functionality in IE

Resolution:

To allow Job Flow Design & Job Flow Monitor to function using IE and Java 1.7 follow these steps:

1.Go to java settings
2.Go to Security tab
3.Add the <wcc_host_url>:<port> to the site exceptions list
4.Click OK

Verify the functionality for Job Flow Design & Job Flow Monitor