Unable to load custom assertion on software gateway

Document ID : KB000008480
Last Modified Date : 14/02/2018
Show Technical Document Details

Custom assertion sjar file does not load


You would see similar error as  below when you try to load the .sjar file

"Module "e8de072e48dfc1033f5d8cb4f830346c96c7353020876557.jar" marked as skipped, will not be loaded at this time."

This is because the gateway has been started using run option which is for debug mode


1. Stop the Gateway

2. Start the gateway using option "start"

/opt/SecureSpan/Gateway/runtime/bin/gateway.sh start

3. Now from policy manager try and load the .sjar file for the custom assertion.