Unable to load custom assertion on software gateway

Document ID : KB000008480
Last Modified Date : 14/02/2018
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Issue:

Custom assertion sjar file does not load

Cause:

You would see similar error as  below when you try to load the .sjar file

"Module "e8de072e48dfc1033f5d8cb4f830346c96c7353020876557.jar" marked as skipped, will not be loaded at this time."

This is because the gateway has been started using run option which is for debug mode

Resolution:

1. Stop the Gateway

2. Start the gateway using option "start"

/opt/SecureSpan/Gateway/runtime/bin/gateway.sh start

3. Now from policy manager try and load the .sjar file for the custom assertion.