Unable to join system to a cluster in a distributed environment

Document ID : KB000023366
Last Modified Date : 14/02/2018
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Issue:

Attempting to join a system to a cluster where the system name is in a different case then other systems in the cluster fails with the following error:

nhJoinCluster -host 'xxxxxx' -useStdDac yes

Error message returned; nhJoinCluster.EXE: Fatal Internal Error: Time out waiting for request 'JsListMachinesReply' from host 'xxxxxx' (cu/CuDispatcher::replyTimeCb)

 

Environment:  

6.x

 

Cause:

System names need to be in same case

 

Resolution:

If you already have a system in your cluster with a name in upper case, you should join the next in upper case, or if joined in lower case join the next in lower also.