Unable to install CCS r14.1 PTF RO92910 - Getting MODID ERROR FOR TR87945

Document ID : KB000004513
Last Modified Date : 14/02/2018
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Issue:

Received notification of high-impact PTF RO92910 for CAIENF. Cannot put it on due to the following SMP/E messages: 

 

GIM41802I JCLIN PROCESSING WAS SUCCESSFUL FOR SYSMOD RO85315. 

GIM38201E ** THERE IS A MODID ERROR FOR MOD ENTRY CAS9P6LS IN SYSMOD RO85315. 

GIM31901I SYSMOD RO85315 DOES NOT SPECIFY TR87945 ON THE PRE OR SUP OPERAND. 

THAT IS CURRENTLY INSTALLED. 

GIM38201E ** THERE IS A MODID ERROR FOR MOD ENTRY CAS9P6US IN SYSMOD RO85315. 

GIM31901I SYSMOD RO85315 DOES NOT SPECIFY TR87945 ON THE PRE OR SUP OPERAND. 

THAT IS CURRENTLY INSTALLED.

GIM22601I APPLY PROCESSING FAILED FOR SYSMOD RO85315. 



TR87945 was previously installed to address a S0C4 in CCITCPGW. 

Should I be adding PRE or SUP information to RO85315, or should I start messing with SMPE RESTOREs?

Environment:
CA Common Services r14.1
Cause:

The cause of the SMP/E messages is that TR87945 was not specified on the PRE or SUP statement delivered along with RO85315. It turns out that the changes in TR87945 were sourced into RO90383 where RO85315 is a PREREQ.    

Resolution:

Download and RECEIVE PTF RO90383.

APPLY RO90383 and RO92910 together with a GROUPEXTEND

PTF RO90383 will SUPERCEED TR87945 and all required PTFS will install successfully.