Unable to install APM

Document ID : KB000122877
Last Modified Date : 11/12/2018
Show Technical Document Details
I'm trying to install Itam 17.1. I am getting an error on the component:
Installing CA Asset Portfolio Management Database

Error ITAM Database Scripts failed.
If there are certain special characters in any of the passwords the install may fail.
Possible characters that may cause a problem are  & | > < * ? ^ ( )