Unable to import OVA appliance Gateway 9.3 to VMWare

Document ID : KB000117369
Last Modified Date : 11/10/2018
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Issue:
OVA file provided by CA cannot be installed and error encountered (Cannot install from compressed file). Could be vmWare version and uploading the screenshot with the details.
Environment:
The OVA filename: gateway-9.3.00-7814-vmware-centos-x86_64.ova
VMWare ESXi 6.5.7967591
 
 
Cause:
Problem with vsphere not able to import compresses ova file
It is also mentioned in the vmware 6.5 release notes that OVF with compressed disks could fail to import – Third party bug with VSphere
 
Resolution:
Two options:
  1. The workaround is to convert the OVF image with the VMWare open virtualization format tools: https://my.vmware.com/web/vmware/details?downloadGroup=OVFTOOL400&productId=353
Command example:
"C:\Program Files\VMware\VMware OVF Tool"\ovftool D:gateway-9.3.00-7814-vmware-centos-x86_64.ova D:\ConvertOVA\gateway-9.3.00-7814-vmware-centos-x86_64.vmx
 
OR
  1. Upgrade your vSphere to 6.5U1b
 Recommendation from CA support is to upgrade vSphere that supports compressed OVA format