Unable to Grant Access to "Active Users" Widget

Document ID : KB000006125
Last Modified Date : 14/02/2018
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Issue:

After selecting the "UsersStatus" action for a user/group in the WCC WidgetAccess policy in EEM, the "Active Users" widget is still unavailable to that user/group when looking under the "Add Widget" menu under the Dashboard tab.

Resolution:

The information provided by the "Active Users" widget is only available to a user/group that has been granted "Configuration" within the WCC ApplicationAccess EEM policy. Therefore, for a user/group to have access to this widget, they must have both the "UsersStatus" access within the WidgetAccess policy and "Configuration" within the ApplicationAccess policy.