Could not able to run some reports in SOI and getting an error message The report is empty.
Following are some of those Reports: -
Outage Detail Report
Service Health Detail
Service Summary Outage Detail Report
These reports are called as Drill Down reports and they only available for "SOI Administrator" users.
These reports cannot be run directly from Jasper reports. Here is the explanation.
The reason for Errors is due to wrong navigation by user. These details reports are a "drill-down report". When user navigate to "drill-down reports" folder and choose a report from that folder this exception may occur. It is not recommended to run the drill-down reports directly as input to drill-down reports will come from main report.
Do not run "drill-down reports" directly as they are supposed to be executed as sub-report of other main report from which they receive the needed parameters.