This document outlines the procedure to address the "Unable to establish URC session User name and Password are Invalid" error.
- Check if the user has permissions for a URC connection.
- Then check if the 'RC Agent' status is 'Unknown' even if the agent is up and running.
- If the 'RC Agent' status is 'Unknown' recycle CAF using the following commands and wait for some time:
- If recycling CAF does not reset the 'RC Agent' status to 'Running' then do the following:
caf stop rchost
ccnfcmda -cmd DeleteParameter -ps itrm/rc/host/managed -pn convertedhostuid
caf start rchost