"Unable to establish administration context." error in SiteMinder WAM UI

Document ID : KB000024491
Last Modified Date : 14/02/2018
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Description

I have installed the WAM UI R12 SP1 CR02 and I'm able to log into the WAM UI, but I get the following error:

Figure 1

Solution

The above error is displayed when the WAM UI is able to Authenticate the User; since the User is a valid user in the Administrative User Directory, however, the given user has not been granted appropriate privileges in the eXtended Policy Store.

To fix this issue, you can log into the WAM UI with an administrative user account that has the privliges to create administrators and create a new administrator. The new administrator has to point to this user and should be granted appropriate privileges.

If you do not have access to the WAM UI, you can create the administrative user account manually via the XPSSecurity tool. For more information on creating an Administrator account with the XPSSecurity tool, please review the KB article "How can I create an WAM UI Administrator manually?" available at support.ca.com.