Unable to edit WebService SOAP JOBS Connection and Operation fields.

Document ID : KB000084832
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
N/A

Situation:
Editing a RA WebService SOAP JOBS object and a SOAP WebService Agent is not running.

Actual:
No warning message is issued making the user aware that a SOAP WebService Agent is not running.

The fields 'Connection' and 'Operation' are greyed out - not editable. 

Starting a SOAP WebService Agent has no affect on the fields - they remain greyed out  - not editable.

Expected:
A warning message should be issued making the user aware that an Agent isn't running. 

When a SOAP WebService Agent is not running the fields 'Connection' and 'Operation' are greyed out - not edittable. 

But, once a SOAP WebService Agent has been started the fields should no longer be greyed out and can then be editted. 
 
Cause:
Cause type:
Defect
Root Cause: The connection combo box of a SOAP job is disabled although an online agent has been selected.
Resolution:
Upgrade to the fixed version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
RA Web Service SOAP 4.4.0
Additional Information:
Workaround :
N/A