Unable to edit ARA Workflow

Document ID : KB000088044
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
The server refused the connection

Unable to edit a Workflow in ARA.  If a Workflow is selected and the 'design a window'  button is clicked, the above error is returned.


 
Environment:
OS Version: N/A
Cause:
Cause type:
Configuration
Root Cause: Tomat service not started on server where ECC installed
Resolution:
Ensure the Tomcat service is running.  If this is a Windows server set the Tomcat Web Application Server to restart automatically when the machine is restarted.


 

Fix Status: No Fix

Fix Version(s):
N/A
Additional Information:
Workaround :
N/A