Unable to edit Application

Document ID : KB000007416
Last Modified Date : 14/02/2018
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Issue:

Unable to edit application on Api portal due to following error "The action could not be completed due to a failure on the Gateway. Please contact your Gateway administrator"

Cause:

If you look at catalina.out log you would see the similar error as below

<l7:Detail>Invalid API Key |</l7:Detail>
<l7:ApiKey>l7xx4c19c868be054270ac43z3768de02542</l7:ApiKey>

Resolution:

1. Log in to cms as admin

2. Click on plugin administrator

3. Click on layer 7 gateway

4. Click on sync Api keys

5. Now try and edit the application again.