Unable to distribute archive items from primary hub - job disappearing without completing

Document ID : KB000008291
Last Modified Date : 14/02/2018
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Issue:

When attempting to distribute packages from the archive on the primary hub to any robot, the distribution job shows 'Queued' in the status window.  However, as soon as the job begins, it disappears from the status window and does not complete the distribution.

 

 

Cause:

The cause of this issue appears to be related to filesystem corruption, or corruption of the distsrv binary executable.

Resolution:

1. deactivate the distsrv probe

2. Launch Admin Console

3. Use Admin Console to re-distribute the distsrv probe to the hub

4. activate distsrv