Unable to connect to workflows server

Document ID : KB000112034
Last Modified Date : 23/08/2018
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Question:
I am configuring an event against a date (e.g. 'termination date' for a Legal Document). I select the Event Provider 'CA IT Process Automation Manager' but IT Asset Manager throws error 'Unable to connect to the workflow server, ensure that the server is available'.
Answer:
Restart IIS and the CA Asset Portfolio Management - Event Service
Retest creating the event.