Unable to connect agent after Upgrade Assistant Installation

Document ID : KB000103414
Last Modified Date : 26/06/2018
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Customers may encounter an issue where they are unable to connect an agent to the scheduler after the installation of the AutoSys Upgrade Assistant.
CSAM gets upgraded with the Upgrade Assistant and may cause issues with connectivity.
Create a backup of "C:\Program Files (x86)\CA" directory on the effected server which contained the updated CSAM and other binaries.
Restore the directory from a backup before the changes were made.