Unable to configure the Resolution Time to less than 15 seconds.

Document ID : KB000007862
Last Modified Date : 14/02/2018
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Issue:

Unable to configure the Resolution time to less than 15 seconds.

After creating a dashboard and adding a graph:

Right click graph -> Select "data options" -> Select "Miscellaneous" tabĀ  ->.

It shows a resolution of 15 seconds -> Save the dashboard.


Then Re-open the dashboard for editing, set the Resolution time less than 15 seconds and save it. However, the Resolution set back to 15 seconds.

Environment:
APM 10.x
Cause:

Introscope Enterprise Manager goes through a "harvest" cycle every 15 seconds, the minimize resolution is 15 seconds, so even if we changed the Resolution time less than 15 seconds it won't be passed to effect.

Resolution:

It is part of the design to not allow the Resolution time less than 15 seconds.