Unable to configure scheduler in Agent Monitor R12

Document ID : KB000044283
Last Modified Date : 14/02/2018
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Problem:

When attempting to configure Agent Monitor R12 with Workload Automation AE we see the following error messages:

"Connection" failed - User ID or Password Invalid"

"Connection" failed - Internal Server Error"

We have tried using an operating system user as well as EiamAdmin.

 

Environment

Workload Automation AE 11.3.x

Agent Monitor r12

Platform - ANY

 

Resolution:

The User ID and Password entered should be a valid user in the EEM instance that Workload Automation AE is using. 

It should have scope in WorkloadAutomationAE. 

And it must be a member of the application group WorkloadAutomationAEWebService

 

It is true that eiamadmin can administer policies for Workload Automation AE, but it is not by default a member of WorkloadAutomationAEWebService.