Install the 32-bit Oracle Client software to a separate oracle base location
-do NOT install the "Instaclient" - but rather use the "Administrator" option
Include the path to the 32bit Oracle library (lib) directory in the windows PATH
After the client install completes point the LD_LIBRARY_PATH to the client's "lib" directory and the CA Service Desk Manager "lib" directory for the root user
Example: edit /etc/profile and set the LD_LIBRARY_PATH as follows
NOTE: If you are adding the “$LD_LIBRARY_PATH”, append it to the end of the export line. The client lib needs to come before any other oracle lib directory references as programs will go with whatever they find first.
Re-Run pdm_configure, which should now proceed.