Unable to complete model synchronization with storage! - ORA-24816

Document ID : KB000113566
Last Modified Date : 11/09/2018
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Issue:
Enterprise manager (MOM) Is repeating every time below error:

[ERROR] [Thread-ModelSynchronization] [Manager.AppMap] Unable to complete model synchronization with storage! 
org.springframework.jdbc.UncategorizedSQLException: PreparedStatementCallback; uncategorized SQLException for SQL [UPDATE appmap_model_vertices SET update_time = ?, data = ? WHERE external_id = ?]; SQL state [99999]; error code [24816]; ORA-24816: Expanded non LONG bind data supplied after actual LONG or LOB column 
; nested exception is java.sql.SQLException: ORA-24816: Expanded non LONG bind data supplied after actual LONG or LOB column 

 at org.springframework.jdbc.support.AbstractFallbackSQLExceptionTranslator.translate(AbstractFallbackSQLExceptionTranslator.java:84) 
 
Environment:
Introscope 10.3
Oracle database
Resolution:
This behavior is address by applying the Hotfix#43 for Introscope 10.3.

Raise a support ticket to request that.