Unable to change the folder of an ARA application and an empty error message appears

Document ID : KB000087400
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5;6

Error Message :
N/A

If an Application folder is changed in ARA, in Release.Manager versions between 5.1.0 HF2 and 6.0.2, the Workflow's name in the Automation Engine is not updated correctly and a blank error dialog box will be displayed similar to this:
 
0EMb0000001UcLS.png

Investigation
  1. Create a new Folder in Release Manager
  2. Change the ownership of an existing ARA Application to the new folder
  3. An empty error message will be displayed
Cause:
Cause type:
Defect
Root Cause: Changing an Application folder on ARA but its workflow's name on AE is not updated correctly.
Resolution:
Update to a fix version listed below.

Fix Status: Released

Fix Version(s):
Release Manager 7.0.0 - Available
Application Release Automation 6.0.3 - Available
Additional Information:
Workaround :
Rename all component flows and folders manually in the AE ARA client.
Rename the application deployment flow to the previous name, then try it again and it should work fine.