1. Extract the data from Call_Req table for any invalid values within urgency field
2. Run command: pdm_extract -f "Select id, ref_num, urgency from Call_Req where urgency like '%-1%'" > call_req_urg.txt
3. Open the call_req_urg.txt and identify values with "-1"
4. Replace the "-1" value with "" or any value specific to your environment from Urgency table
5. Reload the data back to the system with the below command i.e. pdm_load -f call_req_urg.txt
6. Run the command to refresh the table data spcific to Call_Req. pdm_cache_refresh -t Call_Req
7. Login to xFlow and click on the stream to see the correct data