UMP not accessible with Error HTTP 404

Document ID : KB000096757
Last Modified Date : 17/05/2018
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After a new installation of UMP the portal does not showup and gives HTTP error 404
UMP 8.51 new installation
1. wrong Log On account defined for Nimsoft Robot Watch service on the UMP Server
2. Nimsoft folder not skipped by Antivirus Scan Software.
1. change the Log On Account for the Nimsoft Robot Watch Service on the UMP Server to the domain user account that is specified in the data_engine probe to connect to the sql server where the UIM database is installed.

2. exclude the Nimsoft folder from the Antivirus Scan