UMP Blank Home Page without SignIn Portlet

Document ID : KB000034295
Last Modified Date : 05/02/2019
Show Technical Document Details
Issue:
UMP is not loading as expected for some users. Home Tab is visible but no SignIn window/portlet is displayed.

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Environment:
Any UIM Version
 
Cause:
UMP portal Home Page was changed/modified somehow and it no longer includes the SignIn window/portlet
Resolution:
Click the SignIn link on the right side of the page

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 Then Login with your current credentials 

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Manually add /web/guest to the portal URL


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 Select the drop down-arrow and Click "Add Application/Portlet"

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Expand "Collaboration/Tools" and then add the SignIn application (portlet).

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On the right-side of the page again, click SignOut to sign out of the portal and you may close your browser.

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Open the UMP Page to confirm that the Home Page has been restored and now includes the SignIn window.

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