ump Dashboard Designer dashboards data not populating

Document ID : KB000124226
Last Modified Date : 24/01/2019
Show Technical Document Details
Issue:
After upgrading UIM and ump from 8.5.1 to 9.0.2, ump dashboards are not populating any data.
Environment:
UIM 9.0.2
MS SQL or Oracle
Windows or Linux
Cause:
Defect: DE400438

Steps to reproduce:
1- Login to UMP as administrator
2- Design menu > Dashboard Designer
3- New Dashboard
4- Drag a line graph over to the canvas
5- Data Sources > Drag a metric over to the line graph like CPU > Processor Queue Length
6- The chart will not display any data.

The same device shows the data just fine in USM or SLM

Video showing the steps to reproduce:
https://drive.google.com/file/d/13TN1vPRO2g4vHEw7VKCDKR35DW_3pNwA/view
 
Resolution:
Please open a support case to request:
ump_dashboard_9.0.1_HF2_Test_902.zip

This will be builtin into later versions of the package.