UMP Control Panel - "resource not found" error when clicking on "Return to my Private Pages"

Document ID : KB000006488
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

After making changes in the UMP Control Panel and clicking "Return to my private pages", instead of returning to the portal, an error may appear:

 

"The requested resource was not found. 

 

https://(address)/group/control_panel/null "

 

Where (address) is the hostname/address of the UMP server.

Environment:
UMP 8.x
Resolution:

To resolve this issue, take the following steps:

  1. Open the UMP Control Panel
  2. Navigate to "Portal Settings" about halfway down on the left side of the page
  3. On the Portal Settings page, locate the "hostname" field
  4. This field will likely contain "localhost" - change this to the same hostname that was in the error message for (address) above.   (In other words, change it to the actual hostname/address of the UMP portal server.)
  5. Save the changes and the problem should be resolved.