UIMHOME - UIM Server Home Page inaccessible

Document ID : KB000004772
Last Modified Date : 14/02/2018
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Issue:

After upgrading to UIM 8.47 I'm unable to access the UIM Server Home Page: http://<Primary Hub IP>/uimhome

Environment:
UIM 8.47
Cause:

This issue is most likely caused by the "uimhome" webapp not being present on the primary hub wasp. Browsing to the UIM Server Home Page returns the following error: 

 

HTTP Status 404 - /uimhome/ 

type Status report 

message /uimhome/ 

description The requested resource is not available. 

Apache Tomcat/7.0.69 

Resolution:

1. Open the wasp GUI on the primary hub. 

2. Go to the Webapps section and check if the uimhome webapp is present. 

3. If not, open the archive and deploy the uimhome package to the primary hub. 

4. Once complete open the wasp GUI and ensure the webapp is started. 

5. Once the above is confirmed, try browsing to the UIM Server Home Page again.