UIM unknown error popup

Document ID : KB000121520
Last Modified Date : 26/11/2018
Show Technical Document Details
Issue:
We are getting unknown error popup frequently in UIM.
User-added image
Environment:
UIM 9.x and earlier
 
Cause:
The client had changed the name of the primary hub after the ump install was completed.
 
Resolution:
Client renamed their hub name.
they needed to update the wasp.cfg with the new hub name for all of the entries
IE
Line 26: data_engine = /domain/Primary_hub/UIMPAP01/data_engine
Line 42: maintenance_mode = /domain/Primary_hub/UIMPAP01/maintenance_mode
Line 43: ems = /domain/Primary_hub/UIMPAP01/ems
Line 44: nas = /domain/Primary_hub/UIMPAP01/nas
Line 45: ace = /domain/Primary_hub/UIMPAP01/ace
Line 46: automated_deployment_engine = /domain/Primary_hub/UIMPAP01/automated_deployment_engine
Line 47: discovery_server = /domain/Primary_hub/UIMPAP01/discovery_server
Line 48: mpse = /domain/Primary_hub/UIMPAP01/mpse
Line 49: sla_engine = /domain/Primary_hub/UIMPAP01/sla_engine
Line 50: udm_manager = /domain/Primary_hub/UIMPAP01/udm_manager