UIM Summary report fails

Document ID : KB000124566
Last Modified Date : 15/01/2019
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Issue:
An unexplained error has occurred and the operation failed.
The jasperserver log has errors with the nimsoft account used by the datasource is disabled but this statement is incorrect.

Caused by: java.sql.SQLException: [Tibcosoftware][SQLServer JDBC
Driver][SQLServer]Login failed for user 'nimsoft'. Reason: The account is
disabled.

 
Environment:
UIM 8.5.1 SP1
CABI_external: 3.20
Cause:
The database has been moved to another server.
Resolution:
update this file

C:\Program Files\CA\SC\CA Business
Intelligence\apache-tomcat\webapps\jasperserver-pro\META-INF\context.xml

- Under the second 'resource' you have 'url' parameter that for some reason
it wasn’t updated.
- the customer told today that the database was moved to another server a
few weeks ago