UIM Summary CABI dashboard displays data from another UIM instance

Document ID : KB000130770
Last Modified Date : 10/04/2019
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Issue:
UIM CABI Summary dashboard shows data from a second UIM 9.0.2 instance 

Note: 
CABIJS portal show the correct UIM Datasource and UIM JNDI Datasource credentials and test works fine
Environment:
Two UIM 9.02+cabi_external 3.x instances configured with different database servers and their own external cabi integration
Cause:
This is seen when the wrong (from the second UIM instance) uim-cabi-overlay-installer.jar is imported into CABI.
Resolution:
1. The recommended option is uninstall and reinstall external CABI/Jasper Reports server followed by a redeployment of the cabi_external probe 

2. Although this is not recommend, an alternate option is to follow the steps below if UIM/CABI is a test environment. 

a. Make a backup of the files below and delete the <Resource auth....> entries from each file 

\CA Business Intelligence\apache-tomcat\webapps\jasperserver-pro\META-INF\context 

\CA Business Intelligence\apache-tomcat\webapps\jasperserver-pro\META-INF\context_tomcat7_and_lower 

\CA Business Intelligence\apache-tomcat\webapps\jasperserver-pro\META-INF\context_tomcat8_and_higher 

b. Re-run the jar import file but make sure that it is from the correct external cabi robot 

c. Check the above three files to confirm that the correct database connection entries are seen in the <Resource auth....> line 

d. Restart the CA Business Intelligence Tomcat service