UIM Manager container is not populated

Document ID : KB000097831
Last Modified Date : 23/05/2018
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Issue:
The following error was found in the spectrumgtw.log file:

May 22 2018 08:44:43,946 [twScheduler_Worker-1] DEBUG Connection - POST(ing): http://10.207.24.129:80/spectrum/restful/mapping with payload object: May 22 2018 08:44:44,022 [twScheduler_Worker-1] WARN Connection - Response : InboundJaxrsResponse{context=ClientResponse{method=POST, uri=http://<OC_hostname>:<port>/spectrum/restful/mapping, status=404, reason=Not Found}}
May 22 2018 08:44:44,023 [twScheduler_Worker-1] ERROR Connection - Exception while processing the POST request
May 22 2018 08:44:44,023 [twScheduler_Worker-1] ERROR SpectrumConfigClient - May 22 2018 08:44:44,024 [twScheduler_Worker-1] ERROR SpectrumConfigClient - com.nimsoft.probe.gateway.spectrumgtw.common.SpectrumGtwException at com.nimsoft.probe.gateway.spectrumgtw.restfw.Connection.post(Connection.java:202) at com.nimsoft.probe.gateway.spectrumgtw.restfw.Connection.post(Connection.java:170) at com.nimsoft.probe.gateway.spectrumgtw.restendpoints.SpectrumConfigClient.send(SpectrumConfigClient.java:169) at com.nimsoft.probe.gateway.spectrumgtw.heartbeat.HeartBeatRestImpl.execute(HeartBeatRestImpl.java:112) at org.quartz.core.JobRunShell.run(JobRunShell.java:202) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:573)
Environment:
CA Spectrum 10.2.3 and CA UIM 8.51 SP1 and spectrumgtw 8.65
Cause:
There was a missing entry in the $SPECROOT/tomcat/webapps/spectrum/WEB-INF/web.xml file, under the jaxrs.serviceClasses section.
Resolution:
Added the missing entry in the web.xml file and bounced the Spectrum Tomcat service

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