UIM Installer Download

Document ID : KB000118512
Last Modified Date : 25/10/2018
Show Technical Document Details
Issue:
Its more difficult to find the required software packages for UIM. Customer could only see Packs listed under Product Download for UIM (Server/Portal/DB). For example:

- CA Unified Infrastructure Mgmt Server and Application Pack
- On Prem MULTI-PLATFORM 8.51 8.5 8.47.1
- CA Unified Infrastructure Mgmt Server and Application Pack- On  Prem Partner MULTI-PLATFORM 8.51 8.5 8.47
- CA Unified Infrastructure Mgmt Server Pack
- On Prem MULTI-PLATFORM 8.51 8.5 8.47.1
- CA Unified Infrastructure Mgmt Service Response Time Advanced Pack
- On Prem MULTI-PLATFORM 8.51 8.5 8.47.1
- CA Unified Infrastructure Mgmt Storage Pack- On Prem Partner MULTI-PLATFORM
 
Environment:
- UIM (Any version)
Cause:
- The support.ca.com site is organized differently than http://support.nimsoft.com.
Resolution:
CA UIM (Nimsoft) Support Website:
http://support.nimsoft.com

If you have access to and a login for http://support.nimsoft.com you can download UIM (Nimsoft) packages/probes from there. If so, click Login and enter your username and password, then click on the 'Remember Me' option, and then click the Login button.

You will find the software you need under the Downloads Tab/section.

CA Support Website
http://support.ca.com

You can also find the downloads here in the CA customer support center->Downloads.

   https://support.ca.com/us/download-center.html?r=1

The site is organized quite differently so it may be a bit harder to find/navigate, but the software and probe downloads are there as well.

Probe Downloads:

https://support.ca.com/us/secured/nimsoft-probe.html

Filter by the product release and you will see the packages, e.g.,

CA UNIFIED INFRASTRUCTURE MANAGEMENT R8.51 SP1