"Failed to retrieve alarms" error when selecting Alarms in UMP Operator Console

Document ID : KB000130824
Last Modified Date : 12/04/2019
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Issue:
All of the secondary UMPs display "Failed to retrieve alarms" error when selecting Alarms in UMP -> Operator Console portlet.
Environment:
UIM 9.02+ with Secondary UMPs
Cause:
 wasp_alarmviewer_api package is not installed on the secondary UMP
Resolution:
Deploy the wasp_alarmviewer_api package to all secondary UMPs