UBP is not working with SSL

Document ID : KB000099725
Last Modified Date : 01/06/2018
Show Technical Document Details
Issue:
We are trying to enable SSL on UBP, but after this change the evaluation fails with the following error: 

​Tue May 22 16:03:14.654 2018 INFO: pid 3256 tid 3301: 8: 1:8000: [URL0: https://xyz.ca.com:8443/ca-userprofiling-application/UBPServlet] [URL1 : https://xyz.ca.com:8443/ca-userprofiling-application/UBPServlet] [ConnTimeout: 10000] [ReadTimeout: 10000] [MinConn: 16] [MaxConn: 64] 
Tue May 22 16:03:14.654 2018 LOW: pid 3256 tid 3301: 8: 1:8000: Entering ArRFGDPRuleCache::getConnectionAndSendReceiveData 
Tue May 22 16:03:14.654 2018 LOW: pid 3256 tid 3301: 8: 1:8000: Entering GDPRule splitURL 
Tue May 22 16:03:14.654 2018 LOW: pid 3256 tid 3301: 8: 1:8000: Exiting GDPRule splitURL 
Tue May 22 16:03:14.654 2018 LOW: pid 3256 tid 3301: 8: 1:8000: Entering GDPRule splitURL 
Tue May 22 16:03:14.654 2018 LOW: pid 3256 tid 3301: 8: 1:8000: Exiting GDPRule splitURL 
Tue May 22 16:03:14.654 2018 LOW: pid 3256 tid 3301: 8: 1:8000: Entering ArRFGDPRuleCache::getTransportStream 
Tue May 22 16:03:14.654 2018 LOW: pid 3256 tid 3301: 8: 1:8000: Entering ArRFGDPRuleCache::insertRSPtoMap 
Tue May 22 16:03:14.654 2018 LOW: pid 3256 tid 3301: 8: 1:8000: Exiting ArRFGDPRuleCache::insertRSPtoMap 
Tue May 22 16:03:14.654 2018 LOW: pid 3256 tid 3301: 8: 1:8000: Exiting ArRFGDPRuleCache::getTransportStream 
Tue May 22 16:03:14.654 2018 WARNING: pid 3256 tid 3301: 8: 1:8000: ArRFGDPRuleCache::getConnectionAndSendReceiveData. Sending request to Primary GDP URL failed. Trying to send the data to BackUp GDP server 
Tue May 22 16:03:14.654 2018 LOW: pid 3256 tid 3301: 8: 1:8000: Entering ArRFGDPRuleCache::getTransportStream 
Tue May 22 16:03:14.654 2018 LOW: pid 3256 tid 3301: 8: 1:8000: Exiting ArRFGDPRuleCache::getTransportStream 
Tue May 22 16:03:14.654 2018 WARNING: pid 3256 tid 3301: 8: 1:8000: ArRFGDPRuleCache::getConnectionAndSendReceiveData. UNKNWON EXCEPTION. 
Tue May 22 16:03:14.654 2018 WARNING: pid 3256 tid 3301: 8: 1:8000: GDPRule::SendGDPRequest : writeSocketError. 
Tue May 22 16:03:14.654 2018 WARNING: pid 3256 tid 3301: 8: 1:8000: GDPRule::ARRF_AddOnRule: Failed to get response from GDP
Environment:
AA 8.1.x, 8.2, 8.2.1
Cause:
We found that risk server currently does not support UBP over SSL
Resolution:
We found that risk server currently does not support UBP over SSL. As per current design, it only supports TCP.