Check the permissions of the directory by running the following two commands:
The permissions for the directory should read: drwxr-xr-x
If the permissions are not set correctly please change them using the command: chmod -R 755 CAPKI
Run the: ls -la command again and confirm that the permissions now read: drwxr-xr-x
Start the igateway process as root:
cd to $IGW_LOC
Run: ./S99igateway start
If the igateway process now starts successfully wait about 5 minutes for all of the igateway process to resume running then logon to the UAR UI and check to confirm that the Upgrade processes have resumed running.