U4006599 Could not find the documentation in the specified path

Document ID : KB000089115
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
U4006599 Could not find the documentation in the specified path
Resolution:
Detailed Description and Symptoms

When hitting F1 to open the help from the User Interface, you receive the error:

U4006599 Could not find the documentation in the specified path


Investigation
Open your uc4config.xml file from the User Interface's bin directory.  Look for the line:

<docu type="hh">..\docu</docu>

Solution
The line found in the User Interface's uc4config.xml file:

<docu type="hh">..\docu</docu>

Describes where the documentation is located.  By default, this is set to ..\docu, which is one directory above the bin directory.  Be sure that the docu directory is in the place stated in the tag above.  Also, be sure that the docu directory is on a local drive instead of a shared drive.