CA Automic Workload Automation Engine - U00011850 Record 'LSSYNCED' not found in table MQLS or does not match the Server version

Document ID : KB000110897
Last Modified Date : 16/08/2018
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Issue:
The Automation Engine is not starting after an upgrade.
The Worker Processes (WP) are ending abnormally due too the error:

 
U0001850 Record 'LSSYNCED' not found in table MQLS or does not match the Server version.
Server will be terminated abnormally. Please start in cold mode

Cold Start does not help.
Cause:
WP crash when no LSSYNCED record could be found in MQLS
Resolution:
- truncate table MQLS
- Cold start the Automation Engine