U00011166 System message: 'Error by calling function opendir, errno=13(Permission denied)'

Document ID : KB000088312
Last Modified Date : 14/04/2018
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Issue:
Customer upgraded from v9 to v11.2.2.  Now, their file event jobs are getting these repeating error:

xxxx-xx-xx xx:xx:xx - U02000120 Reference list for file event FILE_STABLE (xxxxxxxx) could not be created.
xxxx-xx-xx xx:xx:xx - U00011166 System message: 'Error by calling function opendir(<file directory path here>), errno=13(Permission denied)'

 
Resolution:
Add the Login object in the File System tab and enable the "consider all files" option in the Attributes tab of a file event job.