U00009907 error in JWP log prevents adaptive ERT calculation

Document ID : KB000107898
Last Modified Date : 26/07/2018
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The errors in JWP logs listed below cause the trace files being produced:
U00009907 Memory dump 'Failed to handle message' (Address='n/a', Length='000032')
00000000 46454544 4241434B 30310500 861D1D00 >FEEDBACK01......<
00000010 5A0F3C02 E49A1D00 01000000 00000000 >Z.<.�...........<
U00045014 Exception 'java.lang.NullPointerException: "null"' at 'com.automic.server.impl.TaskResult.updateProcessor():49'.
U00003620 Routine 'com.automic.kernel.impl.MQRecordReader' forces trace because of error.
Aside from traces being produced, the error is harmless. However, it does affect the adaptive ERT calculation.

Please either update to the fixed version:

Automation.Engine 12.1.3 - planned release on 2018-09-24
Automation.Engine 12.0.6 - planned release on 2018-09-10
Automation.Engine 11.2.9 - planned release on 2018-09-10


Use the default ERT method (linear regression)