Turning on the appropriate log level for APM Browser Agent.

Document ID : KB000011616
Last Modified Date : 14/02/2018
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Introduction:

  This is a clarification of TEC1074313 which is a Knowledge Document on general Browser Agent Troubleshooting. Here are some recommendations from    Sustaining Engineering on Browser Agent Logging and the appropriate Logging Levels to enable.

Question:

  I want to do some Browser Agent Troubleshooting. What logging levels should I set to get the needed information?

Environment:
APM 10.x
Answer:

  Follow these steps to turn on Appropriate log level for Browser Agent (BRTM) troubleshooting .

 

  1. Turn on DEBUG in general. i.e.:

       log4j.logger.IntroscopeAgent=DEBUG, logfile

  2.Turn on TRACE for Browser Agent (BRTM) module. i.e.: (Note: the module name has changed since 10.2)

    10.0/10.1: log4j.logger.IntroscopeAgent.BRTM=TRACE#com.wily.util.feedback.Log4JSeverityLevel, logfile
    10.2/10.3: log4j.logger.IntroscopeAgent.BrowserAgent=TRACE#com.wily.util.feedback.Log4JSeverityLevel, logfile