TSV setting at user level returns to default value after logout

Document ID : KB000014334
Last Modified Date : 14/02/2018
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Question:

When a TSV value is modified at a user level, the modification switches back to the default value after logout.

For example, navigate to Home --> Projects --> Click on a Project --> Team --> Details Page

TeamDetail.JPG

Configure the TSV to show the Start Date from Jan 2017

TSV1.JPG

 

TSV2.JPG

In the below screenshot, the start date has changed to Jan 2017

StartDateTSV.JPG

Logout and login back and navigate to the Team - Details page of the above project to realize that the TSV start date has changed to the default start date which is May 2017

Startdatedefault.JPG

Answer:

When changing the TSV at user level, the modification should be done from the Configure - Fields page and not from the TSV.

From the above example, navigate to Project Team Details  --> Configure

Configure.JPG

Fieldschange.JPG

Fieldschange.JPG

Even after logging out and logging in back, the start date of the TSV would remain the same.

afterlogout.JPG