Trying to load PIM 12.8 SP1 GA on SUSE Enterprise Linux 11 SP3 times out

Document ID : KB000113333
Last Modified Date : 07/09/2018
Show Technical Document Details
Issue:
Trying to load PIM 12.8 SP1 GA on SUSE Enterprise Linux 11 SP3 times out

[REPRODUCTION STEPS]
# /usr/seos/bin/seload
CA ControlMinder seload v12.81.0.1912 - Loader Utility
Copyright (c) 2013 CA. All rights reserved.
22 Aug 2018 03:30:33> WAKE_UP : Server going up
22 Aug 2018 03:30:33> INFO : Filter mask: 'WATCHDOG*' is registered
22 Aug 2018 03:30:33> INFO : Filter mask: 'INFO : Setting PV*' is registered
22 Aug 2018 03:30:33> INFO : Filter mask: 'INFO : DB*' is registered
22 Aug 2018 03:30:33> INFO : Filter mask: '*seosd.trace*' is registered
22 Aug 2018 03:30:33> INFO : Filter mask: '*FILE*secons*(*/log/*)*' is registered
Starting seosd. PID = 70179.
ERROR: Timeout waiting for CA ControlMinder daemon.
Not all daemons are loaded, operation timed out
Environment:
PIM 12.8 SP1 GA, SUSE Enterprise Linux 11 SP3
Resolution:
Instead of PIM 12.8 SP1 GA use:
SO01534 RPM NATIVE PACKAGE
SO01532 INSTALL_BASE

You can download these from
https://support.ca.com/us/product-content/recommended-reading/technical-document-index/ca-privileged-identity-manager-solutions-patches.html

Note, these are full packages, i.e. it would be best in this case if you completely uninstalled the earlier package, rebooted the box and installed the new package (VeRsIoN: 12.81-0 (3134)) afresh.