Trying to explore and correlate an endpoint returns the error: Search failed: Administrative limit exceeded

Document ID : KB000054691
Last Modified Date : 14/02/2018
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When trying to explore an endpoint that has a very large amount of objects, a limit will be reached and the following error returned:

ETA_E_0257<EAC>, Error listing LDAP Account objects: DB [ldaps://<SERVER>:<PORT>] Search failed: Administrative limit exceeded


These limits are set in a .dxc file on your Admin server. You can set these to be unlimited by following these steps:

  1. Open the file %CAHOME%\eTrust Directory\dxserver\config\limits\default.dxc
    (It's always good practice to create a backup of the file).

  2. Make the following changes:(0=Unlimited)

    set credits = 1024;
    set max-op-size = 0;
    set bind-idle-time = 0;
    set max-op-time = 0;

  3. Save the file and close

  4. From a command prompt, type 'dxserver init <SERVERNAME>' (without quotes)