Troubleshooting a new PeopleSoft Agent installation

Document ID : KB000089023
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Troubleshooting a new PeopleSoft Agent installation
Resolution:
Detailed Description and Symptoms
The PS Agent terminates with this error:

U2004075 Error '126' while loading 'UCXJPSX1.dll'. Check the file for dependencies on other files

Investigation
Checked the PS Agent's "ini" file's [PS] section and determine if the Automic Interface has been enabled. 

*NOTE* - There is not a default setting.  The Automic Interface is disabled in both of the following examples:

[PRCS_SBB_JAVA]
; Enable use of Automic Interface with PeopleSoft Java Object Adapter (recommended)
; 0 = disabled
; 1 = enabled
enabled=0

or

[PRCS_SBB_JAVA]
; Enable use of UC4 Interface with PeopleSoft Java Object Adapter (recommended)
; 0 = disabled
; 1 = enabled
; enabled=1

Solution
Enabled the UC4 Interface and the PS Agent should connect to the PeopleSoft Application Server and not terminate:

[PRCS_SBB_JAVA]
; Enable use of UC4 Interface with PeopleSoft Java Object Adapter (recommended)
; 0 = disabled
; 1 = enabled
enabled=1
Version=V1.02