Traps do not process for CiscoAPIC models in CA Spectrum

Document ID : KB000007779
Last Modified Date : 14/02/2018
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Issue:

When modeling a device using the CiscoAPIC modeltype in Spectrum, traps do not process.  There are no trap based events/alarms generated.

Cause:

The problem is that the "Registers_for_alerts" attribute is false on the CiscoAPIC modeltype.

Resolution:

For CA Spectrum release 10.2 a program temporary fix is available which sets the Registers_for_Alerts attribute to True by default in the SSdb:

Spectrum_10.02.00.PTF_10.2.046

Please open a case and request the Spectrum_10.02.00.PTF_10.2.046 patch if you need it.

 

This is tentatively scheduled to be fixed in CA Spectrum release 10.2.2.  The Fixed Issues will show an entry similar to this:

 

        Symptom: Alarm not getting generated on Cisco Apic model type.

        Resolution:  Setting register_for_alerts attribute to true for the said model type.

 

        (DE289132, 00723041 )