Transfer Object Server not starting - E (801) Failed to open repository

Document ID : KB000028122
Last Modified Date : 14/02/2018
Show Technical Document Details

Introduction:

This document explains why the Transfer Object Server (TOS) will not start after changing the TOS manager login/password.

The tngdttos.log file shows the following error:
E (801) Failed to open repository <tor>. Code is <-54>Message is <> ...

 

Problem:
The problem here is that the security token in file %SYSTEMROOT%\tngdts.ini in section
[TNGDTTOS]
repository_sec_token=xxx
has been changed and no longer has the permission to login into the repository <tor>.

After an installation, the Network Object Server (NOS) and Transfer Object Server (TOS) are using the same default security token xxx to access the <tor> repository.
Tngdts.ini file:
[TNGDTNOS]
nor_sec_token=xxx

[TNGDTTOS]
repository_sec_token=xxx

 

Environment:

CA Client Automation - All Versions

 

Resolution:
Set in your tngdts.ini file in section
[TNGDTTOS]
repository_sec_token=xxx
<Where xxx is the value from nor_sec_token specified in section>

[TNGDTNOS] nor_sec_token=xxx

Then finally start the TOS.