Topology view of Network Device (Relationship Viewer portlet) on USM shows incorrect alarm status

Document ID : KB000004857
Last Modified Date : 14/02/2018
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Issue:

Topology view of Network Device (Relationship Viewer portlet) on USM shows incorrect alarm status

Example

Network devices on topology view show critical status but when you click "Show Alarms" button, find nothing on USM page and the USM shows clear status of devices.

Environment:
UIM 8.4UIM 8.4.x
Resolution:
  • Fixed on nas 8.43

        Link for nas 8.43 is available from below hotfix link index 

         nas_8.43

  • Also add "add_dev_id_to_alarm_close = yes" to the nas.cfg "setup" section.